Spa Ambassador at Hand & Stone - 166 Shenstone Blvd - Garner, NC

Radnor Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

15.0

Posted On

11 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Care, Relationship Building, Sales, Customer Engagement, Reliability, Computer Literacy, Zenoti, Organization, Attention To Detail, Teamwork

Industry

Wellness and Fitness Services

Description

Benefits: 401(k) Employee discounts Flexible schedule Are you an individual with exemplary communication and customer care skills, with an astute attention to detail? Hand & Stone's Bryn Mawr spa is looking for a part-time Spa Ambassador with these traits to Welcome, Empower, and Connect with our clients. The Spa Ambassador's goals are to ensure each Member is experiencing the best hour of their month, and to encourage new guests to become Members in order to to fulfill their monthly self-care rituals. This part-time Spa Ambassador position includes both weekend and evening hours. (The position is permanent, not summer-only.) Skills & Traits Communication: Ability to communicate with people and to provide service in a professional and personable way Authenticity: Ability to convey genuine enthusiasm for the position and the spa Relationship-Building: Ability to develop long-term client relationships Sales & Customer Engagement: Ability to provide exemplary customer care at all times with the ability to translate this into potential Membership sales Reliability: On-time arrival. No last-minute call-outs. 'Requests' Off' limited to shifts that are covered by co-workers Computer Skills: Zenoti knowledge a plus Responsibilities: Welcome, Empower, and Connect with Clients in order to meet our daily Membership Goals Build Relationships: Provide excellent customer care to members and guests, while building long-term relationships Communicate effectively: Answer phones, schedule appointments, and manage client inquiries Be knowledgeable about products, platforms, services, and policies Benefits: Competitive Compensation - hourly wage PLUS commission Contests - let's test your sales skills, and reward your efforts! Ongoing Training - we are ALWAYS learning and improving Positive & Professional Work Environment - we enjoy our work, and we want you, too! Employee Discounts - discounts are available on products, services, and gift cards Qualifications: excellent computer literacy high school diploma+ is required must be 18 years old+ must be exceptionally organized with an attention to detail must be a strong team player with the ability to work independently with minimal supervision

Responsibilities

The Spa Ambassador is responsible for welcoming clients, managing appointments, and building long-term relationships to meet membership goals. They must provide professional customer service and maintain knowledge of spa products and policies.