SPA and Recreation Manager at Accor

Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Management, Recreation Management, Team Leadership, Financial Management, Customer Service, Wellness Programs, Marketing Strategies, Health and Safety Compliance, Communication Skills, Interpersonal Skills, Inventory Management, Operational Excellence, Guest Experience, Spa Treatments, Fitness Programs, Hygiene Standards

Industry

Hospitality

Description

Job Description We are seeking a dynamic and experienced SPA and Recreation Manager to join our luxury resort in Ras Al-Khaimah, United Arab Emirates. The ideal candidate will oversee all aspects of our spa and recreational facilities, ensuring exceptional guest experiences and operational excellence. Manage daily operations of the spa and recreation facilities, including scheduling, staffing, and inventory management Develop and implement innovative spa treatments, wellness programs, and recreational activities to enhance guest satisfaction Lead, train, and motivate a team of spa therapists, fitness instructors, and recreation staff Ensure compliance with health and safety regulations, maintaining the highest standards of hygiene and cleanliness Create and manage budgets, monitor financial performance, and implement cost-control measures Develop marketing strategies to promote spa and recreation services, increasing revenue and brand awareness Collaborate with other departments to create integrated guest experiences and cross-promotional opportunities Handle guest inquiries, feedback, and complaints, ensuring prompt resolution and maintaining high levels of customer satisfaction Stay current with industry trends and best practices, continuously improving service offerings and operational efficiency Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field Minimum 2 years of experience in spa and recreation management, preferably in a luxury hospitality setting Proven track record in team leadership, financial management, and customer service excellence Strong knowledge of spa treatments, therapies, fitness programs, and wellness trends Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders Proficiency in spa management software and Microsoft Office Suite Relevant spa and wellness certifications (e.g., International Spa Association certification) preferred Experience in marketing and promoting spa and recreational services Ability to work flexible hours, including weekends and holidays Familiarity with UAE hospitality industry standards and cultural sensitivities is a plus

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Responsibilities

The SPA and Recreation Manager will oversee daily operations of the spa and recreation facilities, ensuring exceptional guest experiences and operational excellence. This includes managing staff, developing innovative programs, and ensuring compliance with health and safety regulations.