Join our seasoned, passionate team of spa professionals in our high-energy spa
wonderland! Eau Spa, one of the most exclusive Forbes Five Star properties in
the world, hires and develops only the most sophisticated team, committed to
providing a delightfully indulgent guest experience. Would you like to work
alongside them?
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is
seeking a Spa Attendant. The Spa Attendant is responsible for maintaining the
cleanliness of the spa/fitness area which includes the spa, locker rooms,
fitness room, and pool area and spa desk, if applicable.
Responsibilities:
* Ensures the “Arch Amenities Group Experience” for guests by maintaining the
standards set in Arch Amenities Group Basics to Excellence (BTE), Arch
Amenities Group Mission Statement/Values; Standards and Expectations, and
Arch Amenities Group Brand Standards.
* Adheres to policies of Arch Amenities Group.
* Maintains the cleanliness and order of the facility to include sweeping,
mopping, and vacuuming, and taking out the trash.
* Restocks all linens in locker rooms and appropriate guest areas.
* Removes dirty laundry and collects dirty linens in guest areas and takes them
to housekeeping area or laundry pick-up.
* Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout
the day.
* Distributes and places linens in treatment rooms (as applicable), workout
areas, closets, and dispensary (as applicable).
* Escorts members/guests to changing areas in a courteous and timely manner.
* Explains the set-up and workings of the locker rooms, bathroom, and shower to
members/guests.
* Performs laundry duties, if applicable, including washing, drying, and
folding linen.
* Ensures all areas are clean and replenishes supplies as needed.
* Becomes knowledgeable about the facility and its amenities in order to
effectively communicate with members and/or guests.
* Greets each and every guest with a smile and direct eye contact.
* Informs facility management of any member, guest, or facility issues.
* Reports any incidents or accidents to a member of the management team.
* Other duties as assigned
Qualifications:
* High School Diploma or GED
* Previous customer service experience, preferably in the hospitality industry.
* Ability to have conversations with members/guest so that information that is
conveyed is understood.
* Efficient, well organized, and able to handle a variety of duties
simultaneously
* Energetic, enthusiastic and motivational.
* Professional manner, discretion, and appearance.
* Strong team player.
* Must be able to keep calm and composed while under pressure.
* Must have an eye for detail.
* Availability When Facility Is Open: This could include nights, weekends, and
holidays.
* Ability to stand for long periods.
* Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds
of force frequently and 10 pounds of force constantly to move light objects.
* This position requires the following abilities: climbing, balancing,
kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting,
fingering, grasping, tactile sense, repetitive motions, seeing, hearing,
talking, and visual acuity.
* The employee will be required to operate the following tools: mops, brooms,
vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents,
disinfectants, towels, guest supplies such as soap, shampoo, and
conditioner, and linen carts.
* The employee may be required to be exposed to noise, wet and humid
conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.
Arch Amenities Group is an equal employment opportunity employer that is
committed to having a diverse work force.
Responsibilities
The Spa Attendant is responsible for maintaining cleanliness and organization within the spa facilities. This includes ensuring that all areas are well-stocked and presentable for guests.
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