Spa Attendant (Full Time) at Ameristar Casino Resort Spa Black Hawk

Black Hawk, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

20.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Superior Customer Service, Attention To Detail, Organization, Cleanliness, Discretion, Guest Privacy, Problem Solving, Decision Making, Communication Skills, Spa Operations, Inventory Management, Health Code Adherence, Team Support, Confidentiality, Professionalism, Integrity

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Position is open until filled Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender) Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants Discounted Casino bus tickets Discounted RTD EcoPass Hot meal served by the Leadership Team once a month 20% discount for Starbucks, Ara Spa, and all food outlets 100% Colorado Gaming License reimbursement after 90 days of employment Hotel discounts available at all 43 PENN properties, plus discounts on goods and services Education reimbursement program and Annual Scholarship Program Career development opportunities Responsibilities include: As a Spa Attendant you are responsible for providing superior service to both the internal and external customer. The Spa Attendant is also responsible for assisting guests in the relaxation areas, maintaining spa standards and cleanliness, and scheduling spa appointments. Guest Experience. Greet and escort guests: provide locker room orientation and amenity overview. Exceptional attention to detail, organization, and cleanliness. Friendly polishes communication: discretion and guest privacy. Anticipate need of the guest and offer proactive service. Maintain a quiet, gracious presence, resolve minor issues and escalate when needed. Amenity Setup & Presentation. Prepare and refresh hydro/ thermal areas and relaxation lounge. Set up water stations, coffee/ tea bar service, and light snacks. Ensure 30-minute cleaning and disinfection schedules. Test and record hydro/ thermal water chemistry; report variances immediately. Test and ensure Dry Sauna & Steam rooms are at standard temperature, following state health regulations. Follow all health codes, OSHA standards, and PPE protocols. Operations & Inventory. Open/ close the spa following SOP checklists and standards. Monitor par levels and restock linens, beverages, and amenities. Report maintenance issues promptly to spa manager and document in log. Team support Coordinate with Front Desk, Providers, and Housekeeping. Assist guest movement between areas to protect quiet zones Unpack, and stock BOH inventory/ guest items. Ability to lift a minimum of 30 lbs. Comfortable working in humid, warm, and low- light environments. Responsible for knowing all new policies and procedures in the Spa Adhere to all policies and procedures for the Spa Any other duty assigned to enhance the spa BRING US YOUR BEST. Strong problem solving, decision making and consulting skills Superior customer service skills Strong written and verbal communication skills Fully competent in Microsoft Office Ability to review and comprehend all necessary documentation. Ability to inspect and maintain areas for which responsible. Ability to use the equipment associated with the position, including, but not limited to, exercise equipment, tanning beds, spa facilities and cash register. Ability to effectively and efficiently move around work area. This position is physical in nature and requires the ability to maneuver in order to assist guests in the proper use of equipment and to perform other job duties. Ability to lift up to 60 pounds and push and pull up to 100 pounds of towels, equipment and supplies. This position operates in a working environment that is subject to varying levels of cold, heat, wet/humid conditions, crowds, and noise. Current CPR/ AED certification preferred Ability to sustain a high level of confidentiality, professionalism, and integrity Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization Highly organized and detail-oriented One (1) year prior hospitality, luxury retail, fitness club, or spa experience. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $19.00 to $20.00 per hour

Responsibilities

The Spa Attendant is responsible for providing superior service to both internal and external customers, which includes greeting guests, providing locker room orientation, and maintaining spa standards and cleanliness. Key duties involve preparing and refreshing hydro/thermal areas, setting up amenities, ensuring cleanliness schedules, and monitoring water chemistry and room temperatures.