WE ARE LOOKING FOR A DEDICATED AND DETAIL-ORIENTED SPA ATTENDANT TO JOIN OUR TEAM AT HALE GYM & DAY SPA.

In this role, you will play a crucial part in providing exceptional service to our guests, ensuring a clean, welcoming, and relaxing environment that aligns with our brand’s commitment to wellness and rejuvenation.

REQUIRED AND PREFERRED QUALIFICATIONS

Required:

• High school diploma or equivalent
• Previous experience in a customer service role, preferably within a spa or wellness environment
• Strong communication skills with the ability to interact effectively with guests and team members

Preferred:

• Experience in a spa setting or knowledge of spa treatments and services
• Basic knowledge of health and safety regulations related to spa operations
• Technical Skills and Relevant Technologies
• Familiarity with spa management software and point of sale systems
• Ability to perform basic administrative tasks, including scheduling and record-keeping

SOFT SKILLS AND CULTURAL FIT

• Exceptional attention to detail and a passion for providing outstanding guest experiences
• Ability to work collaboratively within a team to create a harmonious environment
• Strong problem-solving skills and a proactive approach to guest service
• Positive demeanor with a genuine enthusiasm for wellness and relaxation

• Maintain the cleanliness and organization of all spa areas, including treatment rooms, relaxation zones, and locker facilities
• Assist in the daily operations of the spa, including managing supplies, equipment, and inventory
• Provide excellent customer service by greeting guests, answering questions, and guiding them through spa offerings
• Support spa therapists and other staff in preparing for treatments and sessions, ensuring all necessary materials are readily available
• Monitor and maintain the spa’s ambiance, including lighting, music, and temperature to enhance the guest experience
• Handle guest feedback and concerns professionally, striving for resolution and guest satisfaction