Spa Attendant at MacArthur Place

Sonoma, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

20.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Spa Operations, Cleanliness, Organization, Stocking, Sanitation, Safety Protocols, Time Management, Communication, Multitasking, Professionalism, Teamwork, Attention To Detail, Hospitality

Industry

Description

Description Position Summary The Spa Attendant plays a key role in creating a clean, serene, and welcoming spa environment while delivering exceptional guest service. This position supports daily spa operations by maintaining cleanliness and organization across all areas, ensuring supplies are fully stocked, and assisting guests to provide a comfortable and relaxing experience. Working closely with the spa team, the Spa Attendant upholds the highest standards of hospitality, professionalism, and service excellence. What You’ll Do Guest Experience Welcome guests warmly and assist with spa orientation, services, and amenities Support check-in/check-out processes, including distributing robes, towels, and slippers Respond promptly to guest needs and elevate to management as needed, and anticipate ways to enhance their experience Maintain a calm, professional environment while ensuring guest privacy and comfort Spa Cleanliness & Upkeep Maintain cleanliness and organization across all spa areas, including treatment rooms, locker rooms, lounges, saunas, steam rooms, fitness, and pool areas Sanitize surfaces, equipment, and high-touch areas in accordance with health and safety standards Conduct routine inspections to ensure spaces are clean, safe, stocked, and fully operational Report maintenance or safety concerns as needed Supplies & Laundry Restock linens, robes, towels, toiletries, beverages, and spa amenities Monitor inventory levels and communicate supply needs Assist with laundry operations, including collecting, washing, folding, and distributing items Operational Support Prepare and reset treatment rooms and spa areas to established standards Assist therapists and team members with room turnover and daily operations Support opening and closing duties, including pre- and post-shift tasks Assist with special events and ensure equipment is clean, functional, and properly stored Compliance & Safety Follow all company and departmental policies, including meal and rest breaks, grooming and uniform standards, timekeeping, and professional conduct, and service excellence Adhere to sanitation, hygiene, and safety protocols at all times Ensure proper use and storage of cleaning products and equipment Promote safe guest use of spa facilities and participate in ongoing training Teamwork Collaborate with spa team members to ensure smooth daily operations Communicate effectively and support colleagues during busy periods Contribute ideas to improve service and overall guest experience Compensation & Classification This is a non-exempt, hourly position. Scheduling may vary based on business needs. Overtime and meal/rest breaks are provided in accordance with applicable laws. Benefits Employee discounts on hotel stays, dining, and spa services; opportunities for professional growth within our hospitality team and affiliated wineries; and a collaborative, supportive team environment. About MacArthur Place Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our team is passionate about delivering exceptional guest experiences while fostering a culture of excellence, diversity, and inclusion. Equal Employment Opportunity MacArthur Place is committed to a diverse and inclusive workplace. We provide equal employment opportunities and reasonable accommodations in accordance with applicable laws. Employment decisions are made without regard to any protected status, and we strive to create an environment where all team members feel valued and respected. Why Join Us? At MacArthur Place, every interaction is an opportunity to deliver thoughtful, memorable hospitality. Join a team that values professionalism, teamwork, and pride in service while growing your career in luxury hospitality. Click on Apply! Requirements What We’re Looking For Previous experience in hospitality, spa, or housekeeping preferred Basic knowledge of cleaning and sanitation standards Understanding of spa or wellness environments is a plus Strong attention to detail, organization, and time management Excellent customer service and communication skills Ability to multitask in a fast-paced environment Professional, calm, and team-oriented demeanor Physical Requirements Ability to stand, walk, bend, and lift throughout the shift Ability to lift up to 25 lbs Comfortable working in humid or warm environments steam rooms, saunas, pool areas) Work Environment & Schedule Indoor and outdoor spa setting with varying temperatures Relaxation-focused environment requiring professionalism and composure Flexible schedule required, including evenings, weekends, and holidays

Responsibilities

The Spa Attendant is responsible for creating a serene environment by maintaining cleanliness and organization across all spa areas, including treatment rooms, locker rooms, and lounges. This role also involves delivering exceptional guest service by assisting with orientation, supporting check-in/check-out, and ensuring all amenities and supplies are fully stocked.