COME AND JOIN US IN BRINGING THE RAFFLES EXPERIENCE TO LONDON

The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses.
This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
Job Description
Scope Of Position
Your role will be responsible for welcoming all guests within the spa and wellness department at the Raffles London OWO.
The Spa Concierge welcomes all spa guests and members who enter the spa and fitness area as well
as primarily support in the successful booking of spa treatments. They are responsible for providing customised, personal attention, anticipating the guests’ and members’ needs, and escorting them to
the appropriate areas throughout the spa. Appropriate and warm guest communication and
engagement is essential to the success of this role. The reception role supports the overall
communication for a smooth guest experience.
You will work in close contact with all other hotel departments to ensure a smooth and consistent service, surpassing the guests’ expectations.
Responsibilities

Please refer the Job description for details