Spa Concierge at Woodhouse Spa

Montclair, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

15.92

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Communication, Interpersonal Skills, Multitasking, Appointment Scheduling, Guest Relations, Professionalism

Industry

Events Services

Description

Benefits: Health insurance Paid time off Signing bonus Vision insurance Dental insurance Employee discounts Want to work at America's Best Day Spa? Do you love creating exceptional guest experiences? Are you passionate about hospitality, wellness, and helping others feel their best? The Woodhouse Day Spa is seeking Full-Time and Part-Time Spa Concierge team members to join our award-winning spa. ✨ $1,000 Sign-On Bonus for team members working 36+ hours per week ✨ Schedule Requirements: Thursday, Saturday, and Sunday This position requires travel to both our Hoboken and Montclair locations At The Woodhouse, we believe our team members are the heart of every guest experience. We provide a supportive, professional environment where you can grow your career while helping create memorable moments for every guest who walks through our doors. As a Spa Concierge, you will serve as the first and last impression of our spa, ensuring every guest receives warm, personalized service and an exceptional luxury experience. What You'll Do Welcome guests with professionalism, warmth, and genuine hospitality Provide personalized attention from arrival through departure Educate guests about The Woodhouse experience, amenities, services, and spa offerings Guide guests through the spa and ensure a seamless and relaxing visit Answer incoming calls, schedule appointments, and assist with guest inquiries Maintain a clean, organized, and inviting spa environment Anticipate guest needs and create memorable experiences through thoughtful attention to detail Support daily spa operations and assist leadership in ensuring smooth business flow Serve as a brand ambassador by upholding The Woodhouse standards of excellence What We're Looking For Passion for delivering outstanding customer service Positive, professional, and team-oriented attitude Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Previous hospitality, spa, salon, retail, or customer service experience preferred Flexible availability, including evenings, weekends, and holidays as needed Woodhouse Perks & Benefits Competitive hourly pay Performance-based incentives Paid vacation for eligible full-time team members Employee discounts on services and retail products Comprehensive paid training through "The Woodhouse Way" Career growth and advancement opportunities Work in a beautiful, state-of-the-art luxury spa environment Supportive team culture focused on excellence and guest satisfaction At The Woodhouse Day Spa, we are committed to creating a welcoming environment for both our guests and our team members. We celebrate professionalism, passion, and a dedication to exceptional service. The Woodhouse Day Spa is an Equal Opportunity Employer and maintains a drug-free and smoke-free workplace.

Responsibilities

The Spa Concierge serves as the primary point of contact, welcoming guests and managing their experience from arrival to departure. Responsibilities include scheduling appointments, educating guests on services, and maintaining a luxury spa environment.