SPA & FOH Training Officer

at  Central London Community Healthcare NHS Trust

Join Central London Community Healthcare (CLCH) as a Training Officer (Band 4), where you’ll be a pivotal in delivering top quality training and continuing to enhance service quality. Operating from Woodfield Medical Centre, W9 3XZ, with occasional requirement to work at our other sites across Inner Northwest, you will contribute to the mission of delivering exceptional care closer to home.
Responsibilities include effective coaching and direct involvement in quality improvement projects.
The role encompasses delivering training to SPA Administrators and Front of House Receptionists.
You’ll be expected to develop and maintain training materials, facilitate local inductions to the department and support data analysis for training programs and service delivery. If you bring previous training experience, strong communication skills, and a commitment to delivering high-quality work, apply now to be part of our diverse and dynamic team.
We welcome applications from all qualified candidates as an equal opportunity employer.
Just as we care about our patients’ well-being, we care about yours!

WE CAN OFFER YOU:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required

Please refer the Job description for details