Spa Front Desk (Full-time or part-time) at Woodstock Inn & Resort

Woodstock Village, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

20.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Spa Software, Organization, Communication, Phone Etiquette, Computer Skills, Time Management, Teamwork

Industry

Hospitality

Description

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style. One of the most beloved spas in New England, The Spa at the Woodstock Inn & Resort, is seeking a Spa Front Desk Attendant to join the team. Job Summary: The Spa Front Desk Attendant will make spa reservations, check guests in and out, and create a memorable experience for our guests. Will be responsible for stocking and selling retail products to spa guests, maintain organization and cleanliness of desk and spa lobby. Job Specifications: * Expected Pay Range: starting $20.00 per hour plus service charge * The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience. * Shift & Schedule Availability: Full-time year round * Weekends and holidays when needed Job Responsibilities: * Read and answer spa e-mails daily as applicable. Professionalism regarding tone and free from grammatical errors is expected. * Send out notes to guests, gather experience bags, as applicable and other communication to the guest is expected to be professional and free from grammatical errors. * Return phone calls from the spa mailbox in a timely manner or as assigned by a manager. * Maintain the organization of all collateral located at the spa desk including but not limited to Spa Menus, price list and room service menus. * Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments. * Knowledge of Spa Software to accurately schedule spa treatments. Job Requirements: * Previous spa experience * Excellent verbal and written skills * Must possess excellent customer service skills, be efficient, well organized, and able to handle a variety of duties simultaneously. * Phone etiquette & computer skills are necessary. * Energetic, enthusiastic, and highly motivated to maintain our guest service standards. * Must thrive in a fast-paced environment. * Minimum 18 years of age. * Work cohesively with co-workers as part of a team. We offer great resort privileges, discounts, and free employee meal to all employees. This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match. Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team! The Woodstock Inn & Resort is an equal opportunity employer.

Responsibilities

The Spa Front Desk Attendant will manage spa reservations, check guests in and out, and ensure a memorable experience for guests. Responsibilities also include stocking retail products and maintaining the cleanliness of the spa lobby.