Spa Front Desk at High End Hiring

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

20.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication, Organization, Time Management, Technical Skills, Teamwork, Professionalism, Spa Industry Knowledge, Appointment Management, Problem Solving, Multitasking

Industry

Human Resources Services

Description

Spa Front Desk – Luxury Skincare Spa We are seeking a highly motivated and experienced Front Desk Sales person to join our team. The successful candidate will be responsible for ensuring a welcoming and professional front desk experience for our guests, managing appointments, promoting and selling spa services, and working collaboratively with service providers to ensure that our clients have a seamless experience at Joanna Vargas. We are looking for a strong sales background and the ability to meet sales targets while providing exceptional customer service. You should be able to multitask, work well under pressure and have excellent problem-solving skills. What You’ll Do As the Spa Office Manager, you will be at the center of operations, ensuring the spa runs smoothly while inspiring your team to perform at their best. Key responsibilities include: Greeting customers in a professional and friendly manner Maintaining a clean and organized reception area Providing exceptional customer service and support, including responding to product/service inquiries and resolving issues Building and maintaining relationships with clients, including regular follow-ups, sending information on new promotions Managing client appointments and schedules for estheticians Processing payments, rends, and exchanges using Boulevard Offering packages to clients based on their needs communicated by the estheticians Creating a plan with the estheticians for client outreach and sales Collaborating with service providers and managers to ensure the smooth operation of the business Identifying and contacting potential returning customers or clients by performing client outreach Participating in sales meetings and training sessions to improve sales skills and techniques Meeting or exceeding sales targets and goals set by management Schedule 40 hours per week within spa operating hours (8:00 AM – 8:00 PM) One weekend day required Flexible schedule within a supportive, structured environment Compensation & Benefits Salary: $18 - $20 per hour, plus unlimited commission possibilities If you are a motivated leader who wants to build an extraordinary team, refine your craft, and drive excellence, we would love to meet you. Apply today and take the next step in your spa management career! #IND2 ● Sales skills: The ability to sell spa products and services to potential clients and to upsell to existing clients. ● Customer service: The ability to provide exceptional customer service to clients, including greeting them warmly, answering their questions, and addressing their concerns. ● Communication: Excellent verbal and written communication skills are required ● Organization: Strong organizational skills are essential to keep track of appointments, inventory, and client information. ● Time management: The ability to manage time effectively and prioritize tasks ● Technical skills: Proficiency with computer software and point of sale systems is important ● Teamwork: The ability to work effectively as part of a team, including communicating with team members, ● Professionalism: Maintaining a professional demeanor at all times ● Knowledge of spa industry: Knowledge of the spa industry, including services, products, and trends Offering $18 - $20 per hour plus unlimited sales commission potential, expected to be $250 - $500 additional per week. ● 401(k) ● Dental Insurance ● Vision Insurance ● Life Insurance ● STD and LTD Insurance ● Employee Discount

Responsibilities

Manage the front desk operations, including greeting guests, scheduling appointments, and processing payments. Drive revenue by promoting spa services and products while collaborating with estheticians for client outreach.