Spa Manager at Accor

, , Maldives -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Management, Financial Planning, Team Leadership, Marketing Initiatives, Guest Experience Management, Inventory Control, Budgeting, Staff Coaching, Quality Auditing, Health And Safety Compliance, Operational Excellence, Revenue Generation

Industry

Hospitality

Description

Company Description Kuredhivaru Resort and Spa is a tropical oasis nestled in the Noonu atoll within 45 minutes seaplane journey from Male International Airport. The live and colorful house reef, the white sand beach and picture-perfect scenes make the resort as an ultimate beach holiday destination for both thrill seekers and leisure lovers. Each of our 105 villas boast a private pool, cozy terrace and direct access to the ocean. The contemporary and eco-friendly design of the villas offer our guests a comfortable accommodation and laid-back resort experience. Job Description Summary The Spa Manager is responsible for the overall management and performance of the spa, ensuring exceptional guest experiences, operational excellence, and financial success. The role oversees daily operations, team leadership, marketing initiatives, service quality, and revenue generation while maintaining the highest standards of professionalism, compliance, and guest satisfaction. The Spa Manager is also responsible for achieving business objectives, managing the spa's financial performance, and ensuring effective internal controls and auditing processes are in place. Responsibilities Oversee the daily operations of the spa, ensuring compliance with spa policies, SOPs, and brand standards. Manage spa facilities, therapist schedules, treatment room utilization, and inventory control. Ensure compliance resort quality standards Assist in budgeting, forecasting, and financial planning to achieve revenue and profitability targets. Monitor departmental expenses, payroll, purchasing, and inventory costs. Review operational reports and maintain equipment service agreements and maintenance records. Submit required financial and operational reports accurately and on time. Develop and implement spa marketing initiatives, promotions, and revenue-generating activities. Identify new business opportunities and maintain competitive pricing strategies. Ensure all marketing materials align with brand standards. Deliver exceptional guest experiences by maintaining high service standards. Address guest feedback and implement service improvements where required. Conduct regular quality audits and operational inspections Lead, coach, and develop spa team members to achieve performance objectives. Conduct team briefings, performance reviews, training, and succession planning. Foster a positive, collaborative, and guest-focused culture. Ensure compliance with health, safety, hygiene, and emergency procedures. Maintain a safe and well-presented spa environment for guests and team members. Identify and address operational risks and safety concerns promptly Qualifications Diploma or Degree in Spa Management, Hospitality Management or Wellness Management related field. Minimum 5–7 years of experience in spa, wellness, or hospitality operations, including at least 2–3 years in a managerial role. Strong knowledge of spa operations, wellness programs, treatment protocols, and guest service standards. Excellent leadership, communication, coaching, and team development skills. Sound understanding of health, safety, hygiene, and wellness industry best practices. Experience in luxury hotel, resort, or destination spa environments preferred. Ability to develop and implement marketing initiatives, promotions, and wellness programs. Strong organizational, problem-solving, and decision-making abilities with a focus on guest satisfaction and business performance. Additional Information Lots of opportunity to progress and switch it up as part of a global family of brands. Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands! Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture. Job-Category: Wellness & Recreation Job Type: Permanent Job Schedule: Full-Time

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Spa Manager oversees daily operations, financial performance, and team leadership to ensure exceptional guest experiences and operational excellence. Responsibilities include managing budgets, implementing marketing strategies, and maintaining high service and safety standards.