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Spa Manager at Accor

Alexandria, Alexandria, Egypt -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Staff Leadership, Customer Experience, Financial Oversight, Marketing & Sales, Compliance & Safety, Inventory Control, Budgeting, Forecasting, Revenue Management, CRM, POS Software

Industry

Hospitality

Description

Job Description Operations Management: Oversee daily spa activities, ensuring smooth service delivery and adherence to standards. • Staff Leadership: Recruit, train, schedule, and motivate spa staff to maintain high performance and morale. • Customer Experience: Ensure guests receive exceptional service, resolve complaints, and maintain a welcoming atmosphere. • Financial Oversight: Manage budgets, monitor profit and loss statements, and adjust operations to meet financial goals. • Marketing & Sales: Develop promotions, implement marketing campaigns, and analyze market trends to stay competitive. • Compliance & Safety: Maintain cleanliness, ensure equipment functionality, and comply with health and safety regulations. • Inventory Control: Manage supplies, track usage, and coordinate with vendors for timely replenishment. Qualifications Minimum of 5 years’ experience in spa management or hospitality leadership. • Strong leadership and interpersonal skills to manage diverse teams. • Excellent organizational and multitasking abilities. • In-depth knowledge of spa treatments, wellness trends, and hospitality standards. • Financial acumen for budgeting, forecasting, and revenue management. • Marketing and customer relationship management expertise. • Ability to maintain a calm, professional demeanor in a fast-paced environment. • Proficiency in scheduling systems, POS software, and inventory management tools. Job-Category: Wellness & Recreation Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Oversee daily spa operations, staff leadership, and financial management to ensure high service standards. Drive growth through marketing campaigns and maintain strict compliance with health and safety regulations.