Achieve Lifestyle (Otium Spa)
Job Description

PERSONAL QUALITIES / PERSONALITY / SKILLS

• Ability to use initiative well, and take ownership for decision making
• Creative and good problem solver
• Good time management skills
• A team player with lots of energy
• Ability to communicate effectively
• Highly motivated to succeed
• Able to work to and meet deadlines

EDUCATION & TRAINING

• Role is ideally suited to someone who has worked in a Spa minimum 5 years
• NVQ3 in massage and beauty

EXPERIENCE & KNOWLEDGE

• Experience as Senior Beauty Therapist
• Experience in a supervisor or managerial role
• Ability to adapt treatments to clients’ needs
• Knowledge of treatment procedures and products
• Experience / knowledge of Phorest booking system
  Job Types: Full-time, Permanent
  Pay: £27,500.00 per year

Additional pay:

• Commission pay

Benefits:

• Company pension
• Free fitness classes
• Gym membership
• On-site gym
• On-site parking
• Sick pay

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Egham, TW20 8NL: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)
• Retail management: 1 year (preferred)
• Management: 1 year (preferred)
• Supervising: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person
Application deadline: 06/06/2025
Reference ID: SpaM05202

· To seek to increase revenues by driving income sales, whilst monitoring effective expenditure
· To lead, motivate, supervise & train Spa Therapists, Spa Reception staff in matters relating to health & beauty, spa operations and high customer service standards.
· Ensure an excellent level of cleanliness is managed and maintained within all designated spa areas.
· Ensure a robust stock control of spa products (professional & retail) is undertaken effectively
· Ensure the laundering products (in house & serviced) is efficient and meets agreed quality standards.