DÉTAIL DE L’OFFRE

Situato nel cuore del Chianti Classico, Borgo San Felice Resort combina tutti i piaceri della dolce vita. La Dimora è un esempio di albergo diffuso, composto da un intero villaggio medievale che comprende la piscina, le cantine, aree ristorative, la The Botanic Spa, una chiesa e i vigneti di proprietà che la circondano. Potrete godervi infiniti piaceri: una cucina fatta di contaminazioni e tipicità, una eccezionale produzione vinicola da scoprire all’interno dell’Enoteca e tante attività sportive all’aria aperta. Percorrere i dintorni in bicicletta aumenterà la gioia di un soggiorno indimenticabile in questo villaggio medievale. Tra le altre cose, la bellezza dei pittoreschi villaggi del Chianti, a soli pochi chilometri, vi legheranno per sempre a questa regione italiana piena di luce e magia.
Located in the heart of Chianti Classico, Borgo San Felice Resort combines all the pleasures of the dolce vita. The Dimora is an example of a diffuse hotel, composed of an entire medieval village that includes a swimming pool, wine cellars, dining areas, The Botanic Spa, a church and the surrounding estate vineyards. You can enjoy endless pleasures: a cuisine made up of contaminations and typicality, an exceptional wine production to be discovered in the Enoteca and many outdoor sports activities. Cycling through the surroundings will add to the joy of an unforgettable stay in this medieval village. Among other things, the beauty of the picturesque villages of Chianti, only a few kilometres away, will bind you forever to this Italian region full of light

JOB DESCRIPTION

The resource, reporting to the Hotel Manager, is responsible for:

• daily/weekly planning and appointment organisation
• guest management: from reception and control, from appointment to dismissal
• operational monitoring of therapist(s), sharing of daily objectives
• guest retention, monitoring therapies/programmes and new sales opportunities
• product preparation and responsibility for stocking consumables and professional booths - reordering and procurement
• Shared responsibility for The Botanic Spa department and employees
• Annual planning, management control and performance to support the General Manager

QUALIFICHE:

• Titolo di studi specifico in ambito estetico
• Ottima conoscenza lingua italiana ed inglese, gradita conoscenza di una terza lingua
• Esperienza di almeno tre anni maturata nel ruolo in contesti alberghieri d’eccellenza con elevati standard di servizio
• Massima serietà, professionalità, discrezione e disponibilità
• Orientamento all’ospite, ottime capacità comunicative
• Doti di leadership e di gestione dei collaboratori

QUALIFICATIONS:

• Specific qualification in the field of aesthetics
• Excellent knowledge of Italian and English language, knowledge of a third language appreciated
• At least three years’ experience in the role in excellent hotel contexts with high standards of service
• Utmost seriousness, professionalism, discretion and availability
• Guest-oriented, excellent communication skills
• Leadership and staff management skills

• daily/weekly planning and appointment organisation
• guest management: from reception and control, from appointment to dismissal
• operational monitoring of therapist(s), sharing of daily objectives
• guest retention, monitoring therapies/programmes and new sales opportunities
• product preparation and responsibility for stocking consumables and professional booths - reordering and procurement
• Shared responsibility for The Botanic Spa department and employees
• Annual planning, management control and performance to support the General Manage