Spa Manager at Hand & Stone - 10526 W Parmer Ln - Austin, TX

Novi, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

60000.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Spa Operations, Customer Service, Leadership, Team Development, Recruiting, Membership Conversion, Revenue Growth, Strategic Scheduling, Staff Coaching, Client Retention, Organizational Skills, Communication

Industry

Description

Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Opportunity for advancement Paid time off Signing bonus Training & development Spa Manager Job Posting — Hand & Stone Massage and Facial Spa Now Hiring: Full-Time Spa Manager Company: Hand & Stone Massage and Facial Spa Novi Location: 47460 Grand River Ave, Novi MI 48374 Hand & Stone Massage and Facial Spa is seeking a full-time Spa Manager for our full-service spa. The ideal candidate is goal-oriented, growth-minded, and has a proven background in sales management, spa operations, and customer service. We are looking for a strong leader who is passionate about wellness, team development, and delivering an exceptional client experience. Spa Manager Performance Will Be Based on the Following Metrics: Membership Conversion You understand how to coach and motivate your spa team to educate and delight clients, encouraging them to join our Lifestyle Program. Revenue Growth You know how to drive revenue through strategic scheduling, marketing initiatives, service upgrades, and retail opportunities. Recruiting & Team Development You are passionate about building and developing a team of talented spa professionals who provide outstanding service. Operations Excellence You measure and deliver results, create a strong membership base, and ensure a consistently exceptional client experience while maintaining smooth daily operations. What You Need to Succeed in This Role: 2–3 years of management experience in the salon, spa, retail, or hospitality industry Strong leadership, sales, and customer service skills Flexible schedule availability, including nights and one weekend day Ability to promote the benefits of massage and skincare services Experience motivating teams to achieve performance goals Excellent communication and organizational skills Ability to thrive in a fast-paced environment Key Responsibilities: Oversee daily spa operations and staff performance Drive membership sales and client retention Recruit, train, coach, and develop spa associates Monitor scheduling, productivity, and revenue goals Deliver exceptional customer service and resolve client concerns Ensure compliance with company standards and operational procedures Foster a positive, professional, and team-oriented culture Benefits: Competitive salary plus bonus opportunities Employee discounts on spa services and retail products Career growth and advancement opportunities Supportive and wellness-focused work environment Apply Today If you are an energetic leader with a passion for wellness, sales, and team development, we’d love to hear from you!

Responsibilities

Oversee daily spa operations and staff performance while driving membership sales and client retention. Recruit, train, and develop spa associates to ensure an exceptional client experience and operational excellence.