Spa Manager
The Spa Manager leads all operational aspects of the boutique Spa, fitness centre, and outdoor wellness areas, ensuring a seamless guest journey that reflects Forbes Travel Guide Five-Star standards. Reporting directly to the Director of Operations, the role is responsible for the smooth running of the entire Spa department, maintaining flawless facilities in coordination with Engineering, and motivating a highly skilled team to deliver refined, personalized, and memorable experiences. With a focus on wellness innovation and luxury service, the Spa Manager ensures every detail contributes to positioning the spa as a sanctuary of excellence within the hotel.

WHAT ARE WE LOOKING FOR?

A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management experience within the spa industry
• Ability to meet financial targets
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of Forbes Standards
• Knowledge of the local market
• Relevant qualifications

What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests with an exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

• Management experience within the spa industry
• Ability to meet financial targets
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in team