Spa Manager - Hilton Anatole at Hilton Hotels & Resorts

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Operations Management, Guest Service, Product Quality, Marketing Strategies, Inventory Management, Cost Controls, Budgeting, Team Management, Recruitment, Training, Performance Monitoring, Service Improvement, Meeting Facilitation, Counseling, Professional Development, Recognition

Industry

Hospitality

Description

The Verandah Spa is a full-service spa located within the beautiful 7-acre park at the Hilton Anatole Hotel in Dallas, Texas. Offering a serene escape where luxury meets wellness, the spa features a thoughtfully curated menu of services designed to provide an exceptional retreat for our guests. We are excited to add a Spa Manager to our team! This is a fantastic opportunity to make a meaningful impact on guest and member experiences while leading day-to-day operations in a premier spa facility. What will I be doing? As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation Develop and implement spa menus and marketing strategies Ensure spa cleanliness and maintain and ensure the functionality of spa equipment Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward Recruit, interview and train team members Participate in and lead meetings #LI-JW1 What are we looking for? 1 years of experience working within a spa supervisory role Flexible scheduling based on business needs Schedule: Days/Hours will vary based off business demands between the hours of 8am-6pm The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Responsibilities

The Spa Manager is responsible for managing all spa operations, ensuring outstanding guest service and financial profitability. This includes overseeing guest service, product quality, marketing strategies, and team member performance.