The Spa Manager at W Edinburgh has overall responsibility for ensuring the success of all aspects of the operation at our AWAY Spa, including all treatments, our thermal experience, programming coordination, reservations and health and safety.
As Spa Manager, key aspects of your role will include (but are not limited to):
- Be highly knowledgeable about all products and treatments offered on-property, and ensure your team are experts at their job
- Maintain the highest levels of cleanliness, health and safety
- Design and implement the department’s policies, standards and procedures
- Manage all aspects of the team, including payroll, training, recruitment, performance and discipline
- Devise steps of service and train all staff accordingly
- Develop teamwork throughout your team
- Work in collaboration with all heads of departments to ensure a successful hotel operation
- Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and talent
Our ideal Spa Manager is someone who has:
- Passion for their role
- A keen interest in continuous professional learning and development, both for themselves and their team
- Natural leadership skills
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Business acumen
- Previous experience working in five star, luxury hotels and spas
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work, we give you:
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
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