The White House is a family-run Restaurant, Hotel and SPA, located in Rhuallt, North Wales. We pride ourselves on our homemade dishes, customer service standards and our modern clean ambiance.
We are looking for a Spa Manager to oversee all aspects of our day spa. In this position, you will hire and train staff members, delegate tasks to staff, and set schedules. You will also be responsible for the performance of our spa, so you must develop marketing campaigns, whether through advertising campaigns or social media posts. Our ideal applicant has a bachelor’s degree in business administration and experience in spa management.

Responsibilities

• Day to day management of the SPA
• Deal with membership inquiries and manage members expectations
• Management of Stock and consumables
• Human Resources – manage SPA team of employees including hiring and supporting staff
• Liaise with other departments to ensure smooth running of the SPA
• Fill any non-specialised roles when employees are absent
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

Skills Required
·*2+ years’ Management experience preferred.
*Qualified therapist - Preferable
* Strong leadership and organisational skills
· Strong customer service skills required.
· Good communication skills
· Dependable and reliable.
Job Types: Full-time, Permanent
Pay: Up to £35,000.00 per year
Work Location: In perso

• Day to day management of the SPA
• Deal with membership inquiries and manage members expectations
• Management of Stock and consumables
• Human Resources – manage SPA team of employees including hiring and supporting staff
• Liaise with other departments to ensure smooth running of the SPA
• Fill any non-specialised roles when employees are absent
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client databas