Spa - Massage Therapist - Casual at Human Resources

Koloa, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

12.75

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Massage Therapy, Communication Skills, Customer Service, Team Player, Wellness Solutions, Time Management, Sanitation Standards, Product Knowledge, Flexibility, Problem Solving, Professionalism, Training, Confidentiality, Mathematical Skills, Computer Skills, Local Knowledge

Industry

Environmental Services

Description

Who We Are: A Luxury Hotel on Kauai, Hawaii - Experience working at this sophisticated luxury oceanfront destination situated on world-famous Poipu Beach, on the sun-kissed south shore of the Hawaiian island of Kauai. Inspired by the spectacular sunsets, colorful native flowers and vibrant sea life of Kauai, Koa Kea Hotel & Resort captures the natural essence of luxury island adventure. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay. Are you ready to take your career to the next level? Apply Today! Company Description: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Job Description what you will accomplish The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current Hawaii State License. Maintain warm, hospitable guest relations in all guest contact. Responding to individual guest needs as they occur. Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the services. Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. Effectively inform and educate our guests about specific wellness concerns. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products offered. Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. Perform prep work, properly clean and restock room as required. Communicate to management any and all occurrences involving associates or guests in the spa that require attention. Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available. Handle guests’ questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests. Possess the ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management. Maintain confidentiality regarding company, associates, and guest information. what you will bring Knowledge to effectively provide wellness solutions to meet the needs of our guests. Skill to use excellent communication, listening and computer skills. Ability to be enthusiastic and possess excellent customer service skills. Ability to enjoy working with people; possess a friendly personality. Ability to be a team player. Must hold and maintain current State License. great if you have Must have knowledge of all hotel departments and events. Must have good mathematical and computer skills. High school education and relevant training and experience required. Additional education preferred. Knowledge of local area required. CPR and first aid training preferred. Additional language ability preferred. benefits Health Insurance Vision Insurance Dental Insurance Pharmacy Insurance 401K Referral Bonus Paid Time Off Birthday Holiday (Full-Time or Part Time Only) Gone Fishing Holiday (Full-Time Only) Opportunities for advancement Hourly Rate: $12.75 + tips, gratuities, commissions, service charge. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

The Massage Therapist administers professional massage and body treatments to guests while maintaining warm, hospitable guest relations. They are responsible for providing consistent professional services in accordance with spa protocols and effectively communicating wellness solutions to guests.