Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA.
Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.

ESSENTIAL REQUIREMENTS:

• Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
• Strong organisational skills
• Strong eye for presentation, detail and operational standards
• Excellent communication skills
• Strong people management skills
• Previous experience of working within a similar role in the Beauty / Spa / Hospitality industry
• Previous experience with a Spa / Leisure booking system
• Previous experience of working in a customer service environment
• Experience in people management and leading a large team (30+ team members)
• Previous retail management experience
• General standard of education
• Ability to build relationships at all levels
• Friendly, genuine and warm towards guests and colleagues
• Ability to prioritise and organise daily tasks
• Excellent time management skills and use own initiative and teamwork
• Good understanding of the Spa industry, treatments and retail

DESIRABLE REQUIREMENTS:

• Previous financial management experience
• Beauty Therapy Level 5 Qualification (or equivalent)
• Beauty Therapy Level 6 Qualification (or equivalent)

Please refer the Job description for details