Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

SPA Reception at IHG Career

Tropovci, , Slovenia -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

0.0

Posted On

11 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Booking Management, Scheduling, Upselling, Problem Solving, Communication Skills, Computer Literacy, Basic Mathematics

Industry

Hospitality

Description

A little taste of your day-to-day Every day is different, but you’ll mostly be: * Warmly greet all guests upon arrival with a genuine smile and welcoming, creating a calm and inviting atmosphere. * Manage the spa's booking system with precision and accuracy. * Handle reservations for treatments, therapies, and spa packages via phone, email, and in-person. * Optimize therapist schedules to maximize efficiency and guest satisfaction. * Manage cancellations and reschedule appointments courteously and efficiently. * Actively promote and upsell spa services and retail products based on guest needs and preferences. * Adhere to all spa policies, procedures, and safety standards. What we need from you * Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to * Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories * Fluency in the local language - extra language skills would be great, but not essential * Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills

Responsibilities

The role involves greeting guests and managing the spa's booking system, including reservations and therapist scheduling. Additionally, the receptionist is responsible for promoting spa services and retail products while adhering to safety standards.