Spa Receptionist at Accor

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception Management, Upselling, Cash Handling, Computer Skills, English Proficiency, Appointment Scheduling, Professionalism

Industry

Hospitality

Description

Company Description Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more. Job Description Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offers professional, engaging and friendly service Create a welcoming atmosphere for guests during check in and check out. Maintain a high level of professionalism in all aspects of job performance. Host guests through the facility and familiarize them with the surroundings while explaining the Fairmont Spa story. Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells. Communicate all changes, cancellations and additions to the Spa Leadership team. Promote a safe working environment by adhering to Hotel health and safety standards. Process transactions and adjustments daily. Accept responsibility for cash drawer and ensure it balances at close of shift. Perform any duties and responsibilities as assigned, including check lists. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Previous experience is an asset in a salon or spa Excellent English Language Strong computer skills required Additional Information Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Job-Category: Wellness & Recreation Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Spa Receptionist is responsible for providing professional guest services during check-in and check-out while managing reservations and up-selling treatments. They also handle daily financial transactions and ensure adherence to health and safety standards.