Spa Receptionist at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Operations, Customer Service, Product Knowledge, Retail Sales, Communication Skills, Organizational Skills, Interpersonal Skills, Problem Solving, Administrative Skills, Health & Safety Awareness, Excel Spreadsheets, CPR Certification, First Aid Certification, Attention to Detail, Reliability, Calm Under Pressure

Industry

Hospitality

Description

Company Description Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club. Job Description Consistently offer professional, friendly and engaging service Assist in the all operations of the Spa and to have knowledge of all Spa menu Assist guest with the use of sauna, steam, day pass and spa facilities etc. Assist guests with product information and retail sales Provide guest information relating to spa menu and special offers Maintain stock levels and ensure all products are displayed as per standards Follow departmental policies and procedures Follow all safety and sanitation policies Reports any problems or questions to Supervisor Attends pre-shift briefings and handover to Supervisor/colleague at end of shift. Clean and tidy the areas when necessary To report any equipment malfunctioning. To report anything which may be a Health & Safety hazard Other duties as assigned Qualifications Previous Spa or Hospitality experience preferred Minimum of 1 year experience at a 5* hotel spa or luxury stand-alone Spa Strong administrative skills including Excel Spreadsheets Book4Time experience mandatory CPR and First Aid certification preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Job-Category: Wellness & Recreation Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Spa Receptionist is responsible for providing professional and engaging service to guests, assisting with spa operations, and maintaining the cleanliness of the spa area. They will also handle guest inquiries regarding spa services and products.