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Spa Receptionist at Century Golf Partners Management

Buckeye, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

15.5

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Scheduling, Communication, Multitasking, Attention To Detail, Product Knowledge, Time Management

Industry

Spectator Sports

Description

A self-starter, high energy employee is ideal here! Consistently provide exceptional customer service experience by anticipating and meeting guests needs for spa services. Essential Functions: Promote a warm, relaxed feeling for members and guests. Interact appropriately with guest and residents whether it is through a conversation or a quiet presence. Address guest by their name each time they are encountered. Follow established protocols to provide consistent, excellent service. Arrive at least 15 minutes prior to the start of shift. Be extremely knowledgeable and be able to accurately describe and sell services and products offered at the Victory Spa. Educate guests on spa and club activities. Perform all opening and closing responsibilities as assigned. Assist in maintaining cleanliness throughout spa. Maintain excellent communication with service providers. Constantly review bookings and guest notes for the day for booking errors, double bookings, allergies, special requests, etc. Assist guests with rescheduling, canceling, or new bookings as requested. Assist with doing laundry for operators. Perform any other duties as assigned by the Spa Manager. Mondays 1:00 PM - 5:00 PM Thursdays 2:30 PM - 6:30 PM Sundays 8:30 AM - 5:00 PM

Responsibilities

Provide exceptional customer service by managing spa bookings, educating guests on services, and promoting a relaxing environment. Handle administrative tasks including scheduling, opening/closing duties, and assisting with laundry.