Job Title: Spa Receptionist
Join Our Team!
Miraj Hammam Spa is seeking a dedicated and hard-working Spa Receptionist to join our team. As a reputable spa with a large clientele base, we’re expanding our hours from 9am-9pm and growing our team.
Our Ideal Candidate:
- Possesses superior customer service skills and can mediate situations with a calm and helpful demeanor
- Has a minimum of 5 years of customer service or management experience
- Can continuously uphold and enhance policies and procedures to ensure a positive experience for employees and customers
- Takes initiative and builds sincere relationships with customers
- Addresses on-site customer issues effectively
- Understands and aligns with our standard of providing exceptional customer experiences
Day-to-Day Operations:
- Monitor and respond to company emails, participate in discussions, and offer solutions
- Perform multiple roles as needed
- Assist with the growth and development of spa management, aesthetician, massage therapists, and other team members
- Ensure the highest quality service is provided efficiently and complete job functions daily at the highest level
- Understand and align with the Middle Eastern culture and concept of our business model
- Maintain brand facility standards
- Coordinate systems and manage client reviews, surveys, and concerns within a 24-hour period or less
Schedule:
- Must be willing to work opening/closing and weekend shifts
- Opening Shift: 8:00 AM - 3:30 PM
- Closing Shift: 3:30 PM - 10:00 PM
- Opening and Closing shifts will alternate
If you’re a motivated and customer-focused individual, please submit your application to join our team!
Job Types: Full-time, Part-time, Permanent
Pay: $18.50-$20.00 per hour

Benefits:

• Dental care
• Vision care

Shift:

• 8 hour shift
• Day shift
• Morning shift
• Night shift

Work days:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 5 years (required)
• Sales: 5 years (required)

Work Location: In perso

Please refer the Job description for details