Spa Receptionist- Part-Time at Four Seasons Hotels Limited - Turkey

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Communication Skills, Guest-Centric Approach, Multitasking, Retail Sales, Spa Software Knowledge, Microsoft Office Proficiency, High Grooming Standards, Health and Wellness Passion

Industry

Hospitality

Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views. About the Role Four Seasons Hotel and Residences New Orleans is seeking candidates to join our dynamic Spa team as a part-time Spa Receptionist. The Spa Receptionist serves as the first point of contact for guests, ensuring a warm, professional, and seamless experience from booking to checkout. This role requires exceptional organizational skills, a guest-centric approach, and the ability to multitask in a dynamic environment. The Spa Receptionist is responsible for handling appointments, assisting with retail sales, maintaining reception and spa areas, and coordinating with various departments to ensure Four Seasons' standards of service are upheld. What You Will Do • Welcome and consult with guests about services, amenities, and spa facilities. • Set and coordinate appointments, ensuring accuracy and alignment with guest preferences. • Provide recommendations and assist with retail sales tailored to guest needs. • Handle telephone and email inquiries according to Four Seasons' service standards. • Manage spa booking systems, ensuring reservations are accurate and optimized for productivity. • Maintain communication logs and update staff on changes to bookings or tasks. • Assist therapists and attendants with operational needs, ensuring smooth service delivery. • Process payments, gratuities, and service vouchers accurately. • Maintain product knowledge and assist guests with retail purchases. • Participate in monthly and quarterly retail inventories, ensuring accuracy and accountability. • Update forms, reference materials, and guest collateral as required. • Work closely with engineering to address any maintenance issues promptly. • Collaborate with housekeeping to maintain a clean, fresh, and welcoming environment. What You Bring • Reading, writing, and oral proficiency in English; additional languages are a plus. • Excellent communication and organizational skills, with the ability to prioritize in a busy environment. • Previous experience in a similar role (2 years preferred) within a luxury spa or hospitality setting. • Knowledge of spa software systems and hotel interface programs such as Book4Time, Opera, and HotSOS, preferably. • Proficiency in Microsoft Office (Word and Excel) and Canva. • High grooming standards, a genuine smile, and a professional demeanour. • Passion for the health and wellness industry, with a proactive and guestfocused mindset. What We Offer A Rewarding Work Culture, with mentoring, training and development opportunities 401k participation with a company matching program after 30 days of employment Discounted Accommodations at Four Seasons Worldwide Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary uniforms that are laundered by our housekeeping department Discounted parking near hotel And much more! Schedule and Hours: This position is a part-time role. Candidates must be able to work a minimum 24 hours. Candidates must be able to work Mornings, Days, evenings, nights, weekends, and holidays. Want to know more about working for Four Seasons? Visit us at: Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/ YouTube: http://bit.ly/WeAreFS Facebook: http://bit.ly/WeAreFS_FB LinkedIn: Four Seasons Hotel and Residences New Orleans Twitter: http://bit.ly/WeAreFS_TW Instagram: http://bit.ly/WeAreFS_IG See what our employees are saying at: #FSEmployee Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Responsibilities

The Spa Receptionist serves as the first point of contact for guests, ensuring a warm and professional experience from booking to checkout. Responsibilities include managing appointments, assisting with retail sales, and maintaining the reception and spa areas.