REQUIREMENTS / SKILLS

• Excellent communication and customer service skills
• Previous experience in customer service or hospitality preferred
• Proficient in using office software and booking systems
• Language skills (English, Mandarin) are a plus
• Professional appearance and friendly, courteous attitude
• Flexible to work weekends and public holidays as needed

• Welcome and assist clients upon arrival, confirm appointments
• Handle client bookings, check-ins, and payments
• Respond to client inquiries and provide information about spa services
• Maintain cleanliness and organization of the front desk area
• Assist in managing client records and appointment schedules
• Coordinate therapists’ schedules and support daily spa operations