ABOUT US:

Essence Spa is a luxurious and serene spa dedicated to providing exceptional experiences for our clients. We offer a range of treatments and services aimed at promoting relaxation, wellness, and beauty. As part of our commitment to excellence, we are looking for a motivated and personable individual to join our team as a Spa Receptionist Trainee.

QUALIFICATIONS:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment while maintaining a calm demeanor.
• Basic computer skills; experience with scheduling software is a plus.
• A genuine interest in the wellness and beauty industry.
• Previous customer service experience is preferred but not required.
• Availability to work flexible hours, including weekends.

• Greet clients with a warm, friendly attitude and assist them with check-in/check-out procedures.
• Answer phone calls, schedule appointments, and handle client inquiries efficiently.
• Provide information about spa services, treatments, and products to clients.
• Maintain a clean and organized reception area.
• Assist in processing payments and managing client accounts.
• Support the spa team in day-to-day operations and special projects as needed.
• Ensure client satisfaction by addressing concerns and providing excellent service.