Spa & Recreation Supervisor at Radisson Hotel Group

Livingstone, Southern Province, Zambia -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Communication, Interpersonal Skills, Organizational Abilities, Problem-Solving, Spa Treatments Knowledge, Wellness Trends Knowledge, Recreational Activities Knowledge, CPR Certification, First Aid Certification, Teamwork, Positive Attitude, Creative Thinking, Flexibility, Guest Satisfaction

Industry

Hospitality

Description

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description We are currently seeking a Spa & Recreation Supervisor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Wellness Enthusiast, you infuse our Spa and Recreation Team with a heightened sense of dedication, a goal-focused approach, and a genuine zeal for enhancing guest experiences in our vibrant hospitality setting. Our Spa & Recreation Supervisor love to support our members and guests ambitions to run longer, try harder and aim higher to achieve their goals. It’s far more than just handing out towels! You will manage our Spa & Recreation team and lead by example, ensuring our standards of cleanliness are high and our guests are safe, whilst managing budgets and inventory As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the leisure department Qualifications Diploma in Public administration or any related field Strong background in administrative work, with excellent organizational abilities. Over 3 years of experience in spa, recreation, or wellness supervision. Strong leadership and customer service skills. Excellent communication and interpersonal abilities. Good knowledge of spa treatments, wellness trends, and recreational activities. CPR/First Aid certification preferred. Ability to work flexible hours, including weekends and holidays. Proficient in booking/reservation software (e.g., Spa Soft, Book4Time) is an advantage. Flexibility and a positive, Yes I Can! Attitude Creative thinker with strong problem-solving skills. Passionate about creating extraordinary service Ability to work as part of a team to ensure guest satisfaction Strong verbal communication skills Experience in a similar position is beneficial but not essential Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Responsibilities

Manage the Spa & Recreation team and ensure high standards of cleanliness and guest safety. Work proactively to ensure guest satisfaction and the smooth running of the leisure department.