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Spa Sales and Customer Service Associate at Hand & Stone - 11910 Pines Blvd - Pembroke Pines, FL
Portsmouth, New Hampshire, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

16.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Sales, Membership sales, Appointment scheduling, Communication skills, Multitasking, Conflict resolution, Professionalism, Teamwork, Filing, Data entry, Wellness promotion

Industry

Consumer Services

Description
Benefits: Contests Employee rewards program/employee referral bonus Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones, book appointments, sell memberships, gift cards and upgrades Follow proper filing procedures/file maintenance Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned What’s in it for you? Hourly wage plus commissions and bonuses Flexible schedules Professional and safe work environment Employee discounts Employee rewards program/employee referral bonus Contests Job Requirements: Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Responsibilities
The Spa Associate is responsible for providing excellent customer service, greeting guests, and managing appointment bookings. They also handle membership and gift card sales while maintaining a clean and professional spa environment.