Spa Sales Specialist at Massage Heights - Des Moines/Ames

Ames, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

14.0

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Targets Achievement, Membership Sales, Gift Card Sales, Exceptional Service, Communication, Promoting Wellness Benefits, Product Education, Phone Etiquette, Team Relationship Building, Guest Relationship Management, Computer Proficiency, Critical Thinking, Conflict Resolution, Interacting With People, Team Collaboration

Industry

Wellness and Fitness Services

Description

Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts · Competitive pay with commission and bonus opportunities Schedule/Expected work hours · 6–8-hour shifts · Full and part-time positions available · Required 1 weekend shift · Days and evening shifts available Responsibilities · Achieve monthly sales targets through membership and gift card sales · Provide exceptional service by listening, communicating, and responding to guest’s needs · Promote the therapeutic/wellness benefits of massage therapy and skin therapy · Educate guests confidently and effectively about services and products · Excellent phone etiquette with an upbeat tone and strong articulation · Develop and maintain positive relationships with members of the team and guests Qualifications · Exceptional guest service and communication abilities · Previous experience in sales, retail, or guest services is required · Proficient with basic computer software and quick to learn new systems · Fast learner with a positive and energetic demeanor · Strong critical thinking skills, especially in resolving customer conflicts · Passionate about interacting with people and consistently delivering outstanding service · Thrives in collaborative team settings Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values · Loyal · Authentic · Passionate · Diligent

Responsibilities

The specialist is responsible for achieving monthly sales targets through membership and gift card sales while providing exceptional service by listening to and responding to guest needs. They must also promote the therapeutic benefits of services and confidently educate guests about services and products.