SPA SUPERVISOR

Conservatorium Hotel is looking for a Spa Supervisor to join our Akasha Spa team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Join us during this exciting period at the Conservatorium Hotel transitions to Mandarin Oriental by early 2026.

As Spa Supervisor you will be responsible for the following duties:

• Being the first point of contact and proactively greeting, interacting, and assisting guests in a professional manner;
• Assisting in the smooth flow of the guest’s journey throughout their stay in the spa;
• Handling reservations and actively promoting and selling all retail items, as well as all Mandarin Oriental treatments and packages offered in the spa;
• Supervising, assisting, and managing the team of receptionists during their shift;
• Carrying out general administrative duties related to Akasha operations;
• Striving to enhance the guest experience through a proactive approach, training anddevelopment of the receptionist team, and creative thinking;
• Reporting directly to the Akasha (Assistant) Manager.

As a Spa Supervisor, you will be working on a rotating shift basis, Monday to Sunday, 38 hours a week. Shift patterns will vary from morning and afternoon shifts (including weekends and holidays), so flexibility is required for this position.
The name Akasha reflects a core vision to harmoniously unite the four basic elements of nature: earth, water, fire and air. This combination enables a transformational and balancing experience where body, mind and soul are fully aligned. Akasha is located in a 1000m2 area in the hotel, with 7 treatment rooms, a swimming pool, Watsu tub and private Hammam. This serene environment is ideal for our guests to relax and recharge. Akasha is open daily from 6:30AM until 10:00PM.
The team in Akasha consists of therapists, attendants, trainers and receptionists. Akasha has been awarded five times Best Hotel Spa of the Netherlands. Within this role it is your goal to receive this award for the years to come!

DISCOVER YOUR ROLE WITHIN OUR LUXURY HOTEL:

The Conservatorium Hotel is on track to transition to Mandarin Oriental by early 2026. Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.
Apply through this website and let us know why you are interested! We look forward to seeing your application. For any questions, reach out to us via +31 (0)20-570 0043.
Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying. Due to high application volume, we will respond only to candidates meeting these criteria.

As Spa Supervisor you will be responsible for the following duties:

• Being the first point of contact and proactively greeting, interacting, and assisting guests in a professional manner;
• Assisting in the smooth flow of the guest’s journey throughout their stay in the spa;
• Handling reservations and actively promoting and selling all retail items, as well as all Mandarin Oriental treatments and packages offered in the spa;
• Supervising, assisting, and managing the team of receptionists during their shift;
• Carrying out general administrative duties related to Akasha operations;
• Striving to enhance the guest experience through a proactive approach, training anddevelopment of the receptionist team, and creative thinking;
• Reporting directly to the Akasha (Assistant) Manager