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Spa Supervisor at Hilton
Queenstown, Otago, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

09 Dec, 25

Salary

0.0

Posted On

09 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Office, Microsoft, Communication Skills, Availability, Payroll, Balance, Rostering

Industry

Hospitality

Description
Responsibilities
  • Ensure exceptional guest experience from arrival to check out, bookings, payments, consultations cards and upselling retail products
  • Drive retail sales, ensure all team members maintain an up to date product knowledge and sales are recorded accurately
  • Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
  • Assist the Spa Manager with administration and office co-ordination as required
  • Scheduling, inputting data, brainstorming sales ideas and organising staff functions
  • Have and maintain a high level of initiative and ability to work independently
  • Ensure high standards of cleanliness within all areas of the spa operation
  • Ensure compliance with all health and safety regulations
  • Assist Spa Manager in achieving training objectives and review on a monthly basi