Spa Supervisor at UNIVERSITY OF VIRGINIA HOST PROPERTIES INC

Charlottesville, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Management, Team Leadership, Customer Service, Appointment Scheduling, Retail Sales, Inventory Control, Staff Training, Performance Evaluation, Health and Safety Compliance, Interpersonal Communication, Multitasking, Hospitality Management

Industry

Hospitality

Description

Description Join the team at The Boar's Head Spa as a Spa Supervisor and play a vital role in delivering exceptional wellness experiences to our guests. We are seeking a dedicated and professional leader who is passionate about customer service, wellness, and team management. This is an excellent opportunity to contribute to a luxurious environment that promotes relaxation, health, and well-being. Key Responsibilities: - Oversee daily operations of the spa, ensuring smooth and efficient service delivery - Supervise and support spa staff, including therapists, receptionists, and other team members - Ensure high standards of customer service and guest satisfaction - Manage appointment scheduling, retail sales, and inventory control - Maintain cleanliness, safety, and hygiene standards in all spa areas - Handle guest inquiries, complaints, and feedback professionally and promptly - Assist in staff training, development, and performance evaluations - Collaborate with management to develop promotional strategies and special packages - Ensure compliance with health and safety regulations and spa policies Requirements Skills and Qualifications: - Proven experience in spa management or supervisory roles within the wellness or hospitality industry - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Knowledge of spa treatments, products, and industry standards - Ability to multitask and work efficiently in a fast-paced environment - Customer-focused attitude with a professional demeanor - Flexibility to work weekends, evenings, and holidays as needed - Relevant certifications or licenses in spa therapy or management are a plus At The Boar's Head Spa, we foster a culture of excellence, growth, and well-being. Join our team and be part of a luxurious environment dedicated to enhancing our guests' relaxation and health. We offer competitive compensation, ongoing training, and opportunities for career advancement.

Responsibilities

Oversee daily spa operations and supervise staff to ensure high standards of guest satisfaction and service delivery. Manage administrative tasks including scheduling, retail sales, inventory, and compliance with health and safety regulations.