TO BE CONSIDERED FOR THIS ROLE YOU WILL HAVE TO PROVIDE PROOF OF RIGHT TO WORK IN THE UK AND CONSENT TO AN ENHANCED DBS CHECK.

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As a Spa Therapist, you will be responsible for:

• To support the Life Enrichment and Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents
• To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard
• To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times
• To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed
• To welcome, assist and handle residents’ queries and questions in a friendly, prompt, and professional manner
• To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic heath
• To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to
• To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents
• To care for equipment and use appropriate amounts of product to assist with cost controls
• To schedule hairdresser appointments and liaise with relevant third parties
• To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team
• To support the team in leading life enriching activities and delivering hospitality services when needed
• To work effectively and efficiently without direct supervision
• To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure
• To work as part of a team and communicate with other departments to ensure excellent quality and service
• To perform prep work and restock as required
• To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments
• To attend training when required
• To be fully aware of and comply with rules and regulations
• To act as brand ambassador who demonstrates and leads the KYN value