We offer an unrivalled experience to our members, hotel guests and spa guests, and seek therapists that have the same desire in making a positive guest experience.

• To comply with all departmental policies and procedures
• Ability to focus attention on guest needs, remaining calm, courteous and professional
• Anticipate guest needs, respond promptly and acknowledge all guests
• Maintain a high standard of appearance and personal hygiene
• Cash handling
• Liaise with other departments in the hotel to build relationships
• Contribute towards sales targets
• Fulfil all customers journeys to the full, to maximise their spa experience
• Meet and greet, and provide after care for all clients to provide a memorable experience
• Comply with all company health and safety regulationsLOUGHVIEW LEISURE GROUP IS AN EQUAL OPPORTUNITIES EMPLOYE

SCOPE AND PURPOSE OF THE JOB

We are looking for spa therapists with a passion for delivering excellent guest service and have a love for the Spa industry.
As a spa therapist you will have the opportunity to learn and develop, with the potential to progress within the company.
At the Spa at Hilton Templepatrick our main aim is to take guests on an idyllic journey to a pure sense of calmness and serenity. We bring the ultimate level of escapism, hidden behind the private grounds of the KingFisher Estate at the Doubletree Hilton.
We are located just 30 minutes outside of Belfast city centre.
We are going to have 4 state of the art treatment rooms to provide luxurious spa experiences, an exclusive spa menu with signature treatments and a private hydro area for spa guests to indulge.
As a member of our team, you will naturally be someone who is passionate, friendly and approachable with a drive to confidently offer a wide range of treatments, never compromising on standards or quality.

PRIMARY DUTIES AND RESPONSIBILITIES

We offer an unrivalled experience to our members, hotel guests and spa guests, and seek therapists that have the same desire in making a positive guest experience.

• To comply with all departmental policies and procedures
• Ability to focus attention on guest needs, remaining calm, courteous and professional
• Anticipate guest needs, respond promptly and acknowledge all guests
• Maintain a high standard of appearance and personal hygiene
• Cash handling
• Liaise with other departments in the hotel to build relationships
• Contribute towards sales targets
• Fulfil all customers journeys to the full, to maximise their spa experience
• Meet and greet, and provide after care for all clients to provide a memorable experience
• Comply with all company health and safety regulationsLOUGHVIEW LEISURE GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER