Spa Therapist at Minor International

, South Maalhosmadulu, Maldives -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Yield Management, Retail Sales, Booking Management, Product Knowledge, Treatment Performance, Guest Greeting, Standard Operations Manual Adherence, Standard Training Manual Adherence, Upselling, Equipment Maintenance, Hygiene Maintenance, Spa Software Operation, Micros Operation, Flexibility, Communication

Industry

Hospitality

Description

Company Description Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today. NH Collection Hotels & Resorts | 103 hotels & resorts in 24 countries With its premium look and feel, the NH Collection brand showcases captivating hotels and resorts housed in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia, and soon in Australasia. Our hotels are thoughtfully designed with an eclectic-elegant atmosphere to offer stays that evoke extraordinary feelings, paying great attention to stimulating details to create memorable moments. We welcome business travellers, friends, or couples seeking premium service. We craft experiences that place extraordinary feelings at the heart of everything we do in our hotels and resorts. At NH Collection Hotels and Resorts, our guests are inspired by each destination and its distinctive experiences, whether they’re looking for wellbeing, gastronomy, culture or just pure indulgence. Feel the extraordinary. NH Collection Maldives Reethi Resort is a private island of surreal beauty, located in the famed Baa Atoll in a UNESCO Biosphere Reserve. Lush with flora and fauna, with jewel-toned waters surrounding, it is your invitation to retreat into the embrace of nature and explore all its riches. Snorkel the vibrant reef with angel and butterfly fish just offshore, or the wonders of Hanifaru Bay only 20 minutes away. Enjoy a plethora of restaurants and leisure facilities on the island, your days unfolding as actively or tranquilly as you please. Feel the Maldives, feel the extraordinary. Job Description Assist with running the Spa in a smooth, professional manner by providing guests with excellent customer service at all times and ensuring that treatments are correctly and appropriately booked. Maximizing spa revenue through yield management, retail sales, re-booking guests, high therapist and room occupancy, and efficient bookings. Providing guests with excellent knowledge of all spa and retail products. Ensuring that the guest’s experience at the Spa is memorable from beginning to end. To perform services as per LQA standard. To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed. To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual. To perform quality treatments as prescribed in Standard Training Manual. To recommend products and services suitable to the guest’s specific needs. Flexible and able to adjust the services and recommendations based on the guest conditions and needs. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refresher program as required. To ensure the cleanliness, room set-up and hygiene in work areas is being followed according to Standard. Attend to upselling shift and events whenever needed by management. Assist Spa attendant in ensuring set up and cleanliness of changing room, relaxation room, and wet facilities are up to standard. Qualifications Minimum 2 years' experience in Hospitality Industry preferably in a 5 star luxury resort. Fluent in spoken English. Flexible and friendly personality. Familiar with Spa Software operation and Micros. Additional Information Visit us on : https://www.minorhotels.com/en/brands/nh-collection Company Location: NH Collection Reethi Beach Resort Maldives

Responsibilities

The Spa Therapist is responsible for assisting in the smooth and professional operation of the Spa by providing excellent guest service and ensuring treatments are booked correctly, while maximizing revenue through yield management, retail sales, and high occupancy. This role requires performing services to LQA standards, creating positive first impressions, and maintaining high service levels according to company standards.