Spa Therapist at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Nadi, Western, Fiji -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Massage Therapy, Beauty Therapy, Wellness Therapy, Guest Consultation, Treatment Delivery, Hygiene Standards, Product Recommendation, Customer Service, Communication, Upselling, Teamwork, Punctuality, Attention To Detail, Holistic Wellbeing, Spa Operations, Brand Standards

Industry

Hospitality

Description

Position Summary The Spa Therapist is responsible for delivering exceptional massage, beauty, and wellness treatments to guests at the Heavenly Spa by Westin. This role focuses on providing personalized, safe, and rejuvenating spa experiences while upholding Marriott and Westin brand service standards. Key Responsibilities Guest Treatments & Service Delivery * Perform a wide range of therapies * Consult with guests to understand their preferences, health conditions, and expectations before treatment. * Explain treatment steps and offer guidance before, during, and after services. * Monitor guest comfort throughout treatments and adjust techniques as needed. * Recommend suitable spa treatments and retail products based on guest needs. Spa Operations * Prepare and maintain treatment rooms, ensuring cleanliness, hygiene, and readiness at all times. * Clean and sanitize equipment, change linens, and replenish supplies after each appointment. * Maintain stock levels of oils, creams, and consumables; report shortages promptly. * Accurately update guest treatment records and note important details for future reference. * Attend team meetings, product trainings, and ongoing development programs. Guest Experience & Brand Standards * Create a calm, welcoming, and holistic environment that reflects the Heavenly Spa brand. * Handle guest inquiries and complaints professionally, escalating issues when necessary. * Promote spa services and contribute to spa revenue through service excellence and product upselling. Qualifications & Experience * Certification in Massage Therapy, Beauty Therapy, or Wellness Therapy from a recognized institution. (Industry standard) * Minimum 1–2 years’ experience in spa, wellness, or hospitality environments; luxury resort experience preferred. * Strong knowledge of massage techniques, skincare therapies, aromatherapy, and spa products. * Excellent communication and customer service skills with a warm, guest‑centric approach. * Ability to maintain hygiene standards, professionalism, punctuality, and personal grooming requirements. * Ability to work in a fast‑paced resort environment. * High attention to detail and commitment to guest wellness. * Strong teamwork and collaboration skills. * Passion for promoting relaxation, rejuvenation, and holistic wellbeing. * Must have legal working rights in Fiji. OUR BENEFITS: * Exclusive staff discounts on hotel accommodation and food & beverage across all Marriott International properties for you, your family, and friends. * Career growth and professional development through Marriott’s global learning and training programs. * Access to the Employee Assistance Program supporting physical, emotional, and financial wellbeing. * Employment with a globally recognized hospitality brand committed to diversity, inclusion, and equal opportunity. * Duty meals provided. * Associate transportation provided. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The Spa Therapist is responsible for delivering exceptional massage, beauty, and wellness treatments to guests, focusing on personalized, safe, and rejuvenating spa experiences while upholding brand standards. Key duties include performing treatments, consulting with guests, maintaining treatment rooms, and updating guest records accurately.