Are you looking for your next challenge, helping to deliver a whole new spa experience at one of the best spas in the country?
Here at the Swan Hotel & Spa, based in the beautiful Lake District, The Holte Spa uses indulgent Temple Spa products in all of the unique spa treatments we offer.
With six beautifully appointed treatment rooms, a stunning outdoor thermal journey through our spa garden and a whole new spa concept delivering holistic, bespoke treatments, this is an incredibly exciting time to join the Swan Spa team.
To ensure we offer a seamless experience for our guests, we are looking to appoint a Spa Thermal Suite Host to welcome our guests into the Thermal Suite/Spa Garden area, delivering first class customer service and taking care of them throughout their visit.

The Spa Thermal Suite Hosts have a range of duties including:

• Maintaining positive guest relations
• Have great knowledge on pricing, fees and charges for all spa services, including Spa opening times and brands.
• Maintain cleanliness/health and safety standards throughout the changing rooms at all times
• Manage soiled/used and fresh linen in changing rooms and throughout the spa area to enhance the guest experience
• Answer the telephone in a prompt friendly manner
• Receive and respond to all guest concerns, comments or complaints with discretion and urgency
• Ensure table service is provided to all guests visiting the Thermal Suite and Spa Garden
• Tidy Spa Garden and Thermal Suite throughout the day removing empty cups and used linen

If you think this could be the role for you, do apply today or contact us for an informal chat.
Job Types: Part-time, Permanent
Pay: £12.71 per hour

Benefits:

• Discounted or free food
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In perso

• Maintaining positive guest relations
• Have great knowledge on pricing, fees and charges for all spa services, including Spa opening times and brands.
• Maintain cleanliness/health and safety standards throughout the changing rooms at all times
• Manage soiled/used and fresh linen in changing rooms and throughout the spa area to enhance the guest experience
• Answer the telephone in a prompt friendly manner
• Receive and respond to all guest concerns, comments or complaints with discretion and urgency
• Ensure table service is provided to all guests visiting the Thermal Suite and Spa Garden
• Tidy Spa Garden and Thermal Suite throughout the day removing empty cups and used line