Spa & Wellness Director
Nashville, TN
Full-time | Salary: $90,000–$95,000 + 10% Annual Bonus
We are seeking an accomplished Spa & Wellness Director to lead the operations and guest experience strategy for a luxury spa in the heart of Nashville. This is a rare opportunity to shape an industry-leading wellness environment at one of the city’s most prestigious hospitality destinations.

Key Responsibilities

• Oversee daily spa operations, including guest services, treatment rooms, cleanliness, and facility coordination.
• Lead and manage a multidisciplinary team: therapists, aestheticians, receptionists, and wellness staff.
• Deliver an exceptional guest experience through premium services and personalized wellness offerings.
• Drive spa profitability through pricing, promotions, retail sales, and membership initiatives.
• Develop and manage operating and capital budgets with clear performance reporting.
• Partner with marketing to build visibility and guest loyalty through targeted campaigns.
• Maintain strict compliance with all safety and hygiene regulations.
• Anticipate industry trends and introduce innovative wellness programs.

Required Qualifications

• 5+ years of spa leadership in a luxury hospitality environment.
• Deep understanding of spa operations, wellness modalities, and 5-star service standards.
• Proven ability to manage teams, deliver financial results, and enhance guest satisfaction.
• Hands-on experience as a certified massage therapist, aesthetician, or wellness practitioner is a plus.
• Strong knowledge of spa menu design, inventory control, and retail strategy.
• Skilled in guest interaction and team motivation.
• Must be authorized to work in the United States.

What’s Offered

• Competitive salary plus 10% annual performance bonus
• Health, dental, vision insurance + 401(k) plan
• Paid vacation, holidays, sick leave, and life/disability coverage
• Complimentary employee meals and uniforms
• Exclusive hotel discounts across a global hospitality network
• Opportunities for leadership development and industry recognition

• Oversee daily spa operations, including guest services, treatment rooms, cleanliness, and facility coordination.
• Lead and manage a multidisciplinary team: therapists, aestheticians, receptionists, and wellness staff.
• Deliver an exceptional guest experience through premium services and personalized wellness offerings.
• Drive spa profitability through pricing, promotions, retail sales, and membership initiatives.
• Develop and manage operating and capital budgets with clear performance reporting.
• Partner with marketing to build visibility and guest loyalty through targeted campaigns.
• Maintain strict compliance with all safety and hygiene regulations.
• Anticipate industry trends and introduce innovative wellness programs