Spa & Wellness Manager at MOUNTAINTOP GOLF AND LAKE CLUB INC

Asheville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Customer Service, Scheduling, Training, Inventory Management, Cleanliness, Problem Solving

Industry

Recreational Facilities

Description

SPA MANAGER PROFILE MOUNTAINTOP GOLF & LAKE CLUB CASHIERS, NC THE SPA MANAGER OPPORTUNITY AT MOUNTAINTOP GOLF & LAKE CLUB Mountaintop Golf & Lake Club is seeking an experienced and service-driven Spa Manager to support the daily operations of the Spa & Wellness department. This leadership role is responsible for delivering an exceptional, luxury-level experience for members and guests while overseeing team performance, scheduling, training, cleanliness, and service standards. The Spa Manager will work closely with the Director of Luxury Spa & Wellness to ensure operational excellence, team accountability, and a welcoming, personalized environment. REPORTS TO: Director of Luxury Spa & Wellness STATUS: Full-Time, Exempt SPA MANAGER – POSITION OVERVIEW The Spa Manager is responsible for the day-to-day management of the Spa & Wellness facilities, staff, and member/guest experience. This role oversees scheduling, training, inventory, cleanliness, and service delivery while supporting the Director of Luxury Spa & Wellness with departmental initiatives and operational goals. ESSENTIAL DUTIES AND RESPONSIBILITIES • Ensure a warm, welcoming, and personalized experience for all members and guests. • Lead, train, and support Spa & Wellness staff. • Manage staff schedules and utilize Jonas scheduling system to efficiently schedule individual and group bookings. • Maintain cleanliness and organization of spa, locker room and fitness facilities. • Assist with inventory management and ordering. • Resolve staff and guest concerns professionally and efficiently. • Support administrative and operational projects as assigned. CANDIDATE QUALIFICATIONS • 3+ years spa, resort, hospitality, or retail experience preferred. • Strong leadership, communication, and customer service skills. • Proficiency with scheduling software and general computer systems. • Flexible availability including evenings, weekends and holidays. COMPENSATION & BENEFITS This is a full-time, hourly position with a competitive wage based on experience and qualifications. Mountaintop offers a comprehensive benefits package for eligible employees, including: • 401(k)- minimum 1 year of service • Health, dental, and vision insurance • Life and accident insurance • Clothing and cell phone allowance • Paid time off • Complimentary shift meals in season • Employee discounts and recognition programs • Employee golf privileges HOW TO APPLY Interested candidates should prepare a resume and brief cover letter outlining their qualifications and interest in the position. Please send materials to: Angela Elliott Director of Luxury Spa & Wellness

Responsibilities

The Spa Manager is responsible for the day-to-day management of the Spa & Wellness facilities and ensuring an exceptional experience for members and guests. This includes overseeing staff performance, scheduling, training, and maintaining cleanliness and service standards.