Spanish Bilingual Care Coordinator - (ZR_28845_JOB) at BruntWork

Bogota, Capital District, RAP (Especial) Central, Colombia -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In English, Healthcare Experience, Communication Skills, Interpersonal Skills, Scheduling, Administrative Coordination, Medical Terminology, Tech-Savvy, Google Workspace, Microsoft Office, Scheduling Software, Attention To Detail, Organizational Skills

Industry

Staffing and Recruiting

Description

This is a remote position. Schedule: Mondays to Fridays, 9:00 am to 6:00 pm, Harrington Park, NJ, USA, Eastern time With 1-hour unpaid break We are seeking a reliable, detail-oriented, and compassionate Virtual Assistant from Colombia to join our team as a Care Coordinator. The ideal candidate is fluent in English and preferably has a medical background or experience working in the medical department of a BPO company. In this role, you will serve as a key point of contact for patients, ensuring they receive timely communication, appointment scheduling, and follow-up care. This is a remote position that requires a professional, proactive, and patient-focused individual who can handle administrative healthcare-related tasks with discretion and care. Key Responsibilities: Schedule and confirm patient appointments via phone, email, or scheduling platform Make follow-up calls to ensure patients are adhering to care plans and attending scheduled visits Provide reminders for upcoming appointments and address rescheduling needs Maintain accurate records of all interactions with patients in the system Coordinate with healthcare providers and departments to facilitate smooth patient experiences Respond to patient inquiries in a professional and empathetic manner Monitor communication channels (calls, emails, chat) for timely responses Ensure HIPAA compliance and maintain strict confidentiality of patient information Assist with other administrative support tasks as needed Requirements MUST HAVE A WINDOWS OS COMPUTER Fluency in spoken and written English is required At least 1 year of experience in a healthcare-related role or in a medical BPO department Strong communication and interpersonal skills Proven experience in scheduling and administrative coordination Knowledge of medical terminology and patient care processes is a plus Tech-savvy with proficiency in using tools like Google Workspace, Microsoft Office, and scheduling software Reliable internet connection and a quiet home office setup Ability to work independently, manage time effectively, and meet deadlines Strong attention to detail and organizational skills Benefits Independent Contractor Perks: HMO coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process. ZR_28845_JOB

Responsibilities

The Care Coordinator will schedule and confirm patient appointments, make follow-up calls, and maintain accurate records of patient interactions. They will also coordinate with healthcare providers and respond to patient inquiries in a professional manner.