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Spanish Bilingual Customer Service Representative (Cebu) | Onsite at Tasq Staffing Solutions, Inc.

City of Cebu, Cebu, Philippines -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Spanish Language, English Language, Communication, Problem Solving, Data Entry, Reporting, Professionalism, Phone Support, Email Support

Industry

Staffing and Recruiting

Description

Start Date: May 4, 2026 Work Arrangement: 100% Onsite (Metro Cebu) Minimum Qualifications: New curriculum: SHS Graduate, old curriculum: completed at least 2 years in College (4 semesters with no back subjects) With or without call center experience At least A2 level proficiency in English and Spanish Job Description: Respond swiftly and accurately to customer inquiries through phone and email, ensuring a seamless experience. Navigate challenging or sensitive customer concerns with utmost politeness and professionalism. Play an active role in compiling insightful reports that track customer activity and feedback. Develop a deep understanding of our products, systems, and the unique needs of our customers. Warmly address every incoming client help request, making each interaction positive and effective. Keep detailed records of queries and the steps taken to resolve them, maintaining transparency.

Responsibilities

Respond to customer inquiries via phone and email while maintaining detailed records of interactions. Compile insightful reports on customer feedback and develop a deep understanding of company products and systems.