Spanish Bilingual Healthcare CSR

at  IBI Healthcare

IBI Healthcare Institute is on the hunt for Spanish-bilingual Healthcare Customer Service Representatives with solid SALES skills!

Responsibilities:

• Answer inbound New Patient and Existing Patient Calls and provide world-class customer service
• Converting phone, social media, and email appointment requests to consults or appointments
• Exceptional Customer Service To Resolve Calls Completely

Requirements:

• Exceptional SALES experience is a MUST
• RN or clinical experience is a plus
• Experience with Athena EMR is a plus
• Bilingual (Spoken/Written Proficiency in both Spanish and English) required
• MUST BE ABLE TO COMMIT to the following rotating schedules in EST (8am-5pm, 4pm-12am, 12am-8am)

WHO WE ARE:

Our mission is to provide high-quality, accessible, and affordable surgical care solutions. IBI Healthcare is a surgical group devoted to providing the highest quality healthcare services. Our vision is to become the most respected and successful surgical group in the United States for our patients, members, and partners. At IBI Healthcare, we are experts in incision-less acid reflux treatment surgery and are one of the leading experts on weight loss surgery in Georgia.

• Answer inbound New Patient and Existing Patient Calls and provide world-class customer service
• Converting phone, social media, and email appointment requests to consults or appointments
• Exceptional Customer Service To Resolve Calls Completel