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Spanish Bilingual Phone Operations & Scheduling Agent - ZR_29664_JOB at BruntWork

Bogota, Capital District, RAP (Especial) Central, Colombia -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Communication, Scheduling, Healthcare, Call Center, Fast-Paced Environment, Reliable Internet

Industry

Staffing and Recruiting

Description

This is a remote position. Job Highlights: Contract type: Independent Contractor Work Schedule: M-F: 8am-5pm PST (With 1 hr unpaid break) Location: Remote About the Role: We are looking for a Bilingual Remote Phone Operator / Scheduler (English & Spanish) to join our team. This role focuses on managing high call volumes, scheduling patient appointments, and providing outstanding customer service to our diverse patient population. Responsibilities: Answer incoming calls promptly and professionally Schedule appointments across multiple clinic locations Provide clear communication with patients in both English and Spanish Handle patient inquiries and route messages appropriately Collaborate with front desk and clinical staff to ensure smooth operations Requirements Bilingual (English & Spanish) – required Prior experience in healthcare scheduling or call center preferred Excellent communication and customer service skills Ability to work in a fast-paced environment and handle high call volume Reliable internet connection and professional remote setup

Responsibilities

The role involves managing high call volumes and scheduling patient appointments. The agent will provide outstanding customer service to a diverse patient population.