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Spanish Customer Care for Online Market Platform | Work and Live in Greece at Mercier Consultancy Group
Sofia, Sofia-City, Bulgaria -
Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Spanish Fluency, English Proficiency, Customer Support, Problem Solving, CRM Software, Communication Skills, Complaint Resolution, Computer Literacy

Industry

Business Consulting and Services

Description
Are you fluent in Spanish and ready for a new adventure abroad? At Mercier Consultancy, we are seeking a motivated Spanish-speaking Helpdesk Agent to join a leading digital solutions provider based in Greece. You will serve as a key representative of the company, delivering outstanding customer support, handling inquiries with care, and ensuring every interaction leaves a positive impact. If you’re ambitious and eager to kick-start your international career in a dynamic and culturally rich environment, we’ve got you covered. A fully paid relocation package is included to support a smooth and stress-free move to Greece. Key Responsibilities Handle customer inquiries for Spanish speaking customers. Resolve complaints professionally to maintain high customer satisfaction. Accurately document all customer interactions in the CRM system. Collaborate with internal teams to improve product support and customer service processes. Native-level fluency in Spanish (both written and spoken) is essential. A minimum English proficiency of B2 is required. Strong communication and problem-solving skills. Comfortable using computers and willing to learn new software tools. Ability to work in a team-oriented environment. Willingness to relocate and live in Greece. Competitive Monthly Salary, 2 Extra Salaries per year, Monthly Performance Bonus, Fully Paid Relocation Package, Continuous support during and before your relocation to Greece, Fully Paid Training, Positive international environment, Health Insurance, And Much More!
Responsibilities
Handle customer inquiries and resolve complaints for Spanish-speaking users to maintain high satisfaction. Document all interactions in the CRM and collaborate with internal teams to improve support processes.