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Spanish Customer Expert for Vehicle Manufacturer - Athens, Fully Paid Reloc at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish, English, Customer support, Communication, Problem-solving, Interpersonal skills, Customer-centric, Professionalism, Patience, Organizational skills, Attention to detail, Automotive industry knowledge

Industry

Holding Companies

Description

Mercier Consultancy is seeking a Spanish Customer Expert to join a renowned vehicle manufacturer based in Athens, Greece. This role offers a fully paid relocation package, providing an outstanding opportunity to grow your career in the automotive industry while living in a vibrant city. As a Customer Expert, you will provide dedicated support to Spanish-speaking customers by addressing their inquiries, resolving concerns, and ensuring a positive customer experience with the brand’s products and services. Responsibilities Respond to customer inquiries and provide support in Spanish through various channels Assist customers with product information, orders, servicing, and issue resolution Manage and resolve complaints professionally and efficiently to maintain customer satisfaction Collaborate closely with technical and operational teams for effective problem solving Maintain comprehensive and accurate records of customer interactions Participate in ongoing training to deepen product knowledge and improve service quality Fluency in Spanish and English, both written and spoken Experience in customer support or service roles, preferably in the automotive or manufacturing sector Excellent communication, problem-solving, and interpersonal skills Customer-centric approach with professionalism and patience Ability to work efficiently in a fast-paced, team-driven environment Willingness to relocate to Athens, Greece with fully paid relocation Strong organizational skills and attention to detail Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Free Greek lessons And More!

Responsibilities

Provide dedicated support to Spanish-speaking customers by addressing inquiries, resolving concerns, and ensuring a positive experience. Collaborate with technical and operational teams while maintaining accurate records of customer interactions.