Spanish Customer Service for Airline Booking Company - Relocation to Greece at Mercier Consultancy

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish, English, Customer Service, Airline Booking, Travel Inquiries, Reservation Management, CRM Systems, Problem-solving, Communication, Organization, Conflict Resolution, Data Entry

Industry

Holding Companies

Description

Mercier Consultancy is pleased to offer an exciting opportunity for a Spanish Speaking Customer Service Representative to join our Client, a leading Airline Booking Company, with a relocation opportunity to Greece. In this vital role, you will provide high-quality support to Spanish-speaking customers, assisting them with their flight bookings, inquiries, and travel-related concerns. Your fluency in Spanish will be key in delivering excellent customer service, helping clients navigate booking processes, manage reservations, and resolve any issues effectively. You will contribute to ensuring a seamless and pleasant travel experience for our customers. Responsibilities Provide excellent customer service in Spanish regarding airline bookings and travel inquiries Assist customers with booking flights, changing reservations, cancellations, and refunds Resolve customer complaints and travel-related issues promptly and professionally Accurately document customer interactions in the CRM system Collaborate with internal teams and airline partners to ensure smooth service delivery Collect customer feedback to improve service quality and customer satisfaction Stay updated on airline policies, schedules, and travel regulations Fluency in Spanish and English, with excellent verbal and written communication skills Strong customer service skills and problem-solving abilities Experience in customer service, especially in airlines, travel, or booking sectors, is preferred Willingness to relocate to Greece and adapt to a new working environment Able to handle multiple inquiries efficiently in a fast-paced environment Detail-oriented with good organizational skills Capability to work both independently and collaboratively within a team Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide high-quality customer support in Spanish for airline bookings, including managing reservations, cancellations, and refunds. Collaborate with internal teams and airline partners to resolve travel-related issues and ensure a seamless customer experience.